Privacy Policy

Last updated: April 20, 2026

At REDONE ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

• Personal identification information: Name, email address, phone number, and delivery address.
• Order information: Products purchased, payment method, and transaction details.
• Communication data: Messages you send us via our contact form or Instagram DMs.
• Device and browsing data: IP address, browser type, and pages visited on our site (collected automatically via cookies and analytics tools).

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order, shipping, or inquiries
• Improve our website and customer experience
• Send promotional emails (only with your consent — you may unsubscribe at any time)
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Delivery partners: We share your name and address with our delivery service to fulfill your order.
• Service providers: We use third-party tools such as Shopify for our online store and payment processing. These providers have their own privacy policies.
• Legal requirements: We may disclose your information if required to do so by law.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can control cookie settings through your browser. Please note that disabling cookies may affect some features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request corrections to inaccurate data
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us via our Contact Us page or through our Instagram @redonestore25.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out to us via our Contact Us page or message us on Instagram at @redonestore25.